Introduction
While sending a Newsletter may seem simple, taking a few key steps can ensure a higher percentage of your Newsletters arrive in your contacts’ inboxes without any security flags.
These changes relate to Domain Authentication and give us permission to send emails on your behalf. They improve the ‘security rating’ of your domain and your reputation as a sender.
First contact us at info@panalitix.com so we can begin the process and provide initial details to your IT Managers.
Your domain is the part of your email from the @ symbol onwards; i.e. info@panalitix.com has the domain of @panalitix.com.
Updating Your Records
DNS Records
Step |
Instructions |
Responsible |
1. |
Verify your email domain with us. Normally this is the part of your email from the @ symbol onwards. |
Client |
2. | Generate CNAME Records. | Panalitix |
3. |
Update these records with your host or make the changes directly. The steps to do this vary depending on your provider, below are links to a few common providers. |
Client |
4. |
Once done, notify us that you have made the changes. |
Client |
5. | Verify the DNS Changes. | Panalitix |
SPF Records
Step | Instruction | Responsible |
1. |
Check how to update or access your SPF records. If you have an IT Manager, you can typically email them directly to make the changes. |
Client |
2. |
Below are instructions for a few popular providers: |
Client |
3. |
Once you have navigated to the .txt record you will normally see something like this depending on your provider. |
Client |
4. |
We need to provide you with your unique record to add, it will look similar to what follows: include:u123456.wl.sendgrid.net |
Panalitix |
5. |
After making the changes it looks like the below - ensure you are using the unique record we have provided you and be mindful that depending on your provider this may look different. Please ensure you follow their instructions and refer to them in the first instance for any troubleshooting. |
Client |
Glossary of Terms and More Information:
DNS - Domain Name System (DNS) translates a domain name into an IP address to find the owner’s site. More Information.
DKIM - DKIM stands for Domain Keys Identified Mail which was designed to help email providers prevent malicious email by validating email from specific domains. More Information.
SPF - Sender Policy Framework (SPF) is an email authentication standard that compares the email sender’s actual IP address to a list of IP addresses authorized to send mail from that domain. More Information.
CNAME - The CNAME record creates an alias for subdomain.yourdomain.com and points to our platform. More Information.
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